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California Office of the Patient Advocate
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“Dr. Sovilj has been my primary care physician for over ten years and her professionalism, attention to detail and diligence continue to amaze me. She does not miss a beat - always and I do mean always a step ahead of any problem. I am forever grateful. Thank you Dr. Sovilj.”
“I had Gastric Bypass Surgery by Dr. Zerey and a hysterectomy by Dr. Raphael. Both procedures went very well. I received excellent care by both doctors and their staff. Your clinic is very caring in making sure I was taken care of. I am very blessed to have Sansum in my life.”
“When Karen answers, we know for sure that we are talking with someone who will do everything possible to help us. She is that human contact everyone needs when there is a problem or when we just need to reach our doctors. She is a jewel.”
“I received the highest quality of care from Jessica Alvarez and Brian White during my referral process. This was a sensitive appointment and they both showed me compassion and great customer service. They both went above and beyond. Thank you!”